Frequently Asked Questions

My Amazing Lashes Mascara gives you insane length and volume without having to resort to extensions, fillers, or falsies. This professional formula contains lengthening fibers to give your eyelashes an instant boost in length and volume. Now, you can effortlessly achieve your desired look!

Please follow the steps below:

1. To give your lashes the maximum curl, it’s best to start with an eyelash curler.
2. The mascara does best on clean, dry skin. Do not apply products such as serum, oil, cream, etc., on the eyes before or after applying mascara.
3. For maximum volume and length, start at the base of your lashes and slowly sweep through from root to tip to define and lengthen every lash.
4. Wait for about 10 seconds before applying the next coat.
5. After using it, please make sure the cap is tightly closed to prevent the mascara from quickly drying out.

FOR EXTERNAL USE ONLY. STORE AT ROOM TEMPERATURE. TO SAFEGUARD WOWCOMBO PURITY, RESERVE THIS PRODUCT FOR YOUR PERSONAL USE. TREAT THE APPLICATOR WITH THE HYGIENIC CARE YOU GIVE YOUR EYES. DO NOT DILUTE PRODUCT WITH ANY SUBSTANCE. CAP TIGHTLY AFTER USE. IF CHANGE IN ODOR OR APPEARANCE OCCURS, DISCONTINUE USE. NEVER APPLY THIS PRODUCT IN A MOVING VEHICLE. DO NOT USE THIS OR ANY OTHER EYE COSMETIC IF YOUR EYE IS INJURED, IRRITATED OR INFECTED. CONSULT A PHYSICIAN PROMPTLY.

Simply rinse off the mascara with warm water and a washcloth using a gentle, downward-sweeping motion. The mascara will need a little time for the warm water to soften it before coming off. No eye makeup remover is required.

Our unique tubing formula will rinse off each lash, leaving behind no mascara streaks or black stains on your towels!

People often mistake the tubes for their actual lashes, but we assure you it’s just the tubes, and your lashes are still perfectly in place.

The results vary depending on the eyelashes' type and thickness, but our customers report an average of 12 to 15 hours. You can also take the WowCombo My Amazing Lashes Mascara with you on the go.

The eyeliner does best on clean, dry skin. Do not apply products such as serum, oil, cream, etc., on the eyes before or after applying eyeliner.

Twist-up and glide along the base of your upper or lower lash line for effortless all-day definition. Apply and blend before it sets for a smokey effect. The eyeliner needs a few minutes to set. Pull the base of the pencil to reveal a built-in sharpener and use it to create a fresh pencil point before each application.

Use some makeup remover on a cotton pad and hold it against your eye for a few seconds. Gently wipe downwards and repeat until the liner has been fully removed.

There is a built-in sharpener for creating ultra-fine lines. To pull out the sharpener, give it a firm tug at the base of the pencil. Be careful when sharpening the eyeliner tip too much force can break the liner. Clean the sharpener before replacing the cap.

My Amazing Lashes Mascara (RICH BLACK):

WATER (AQUA), CANDELILLA WAX, ISOPROPYL MYRISTATE, CETYL ALCOHOL, SQUALANE, MAGNESIUM STEARATE, GLYCERYL STEARATE, CARBOMER, NYLON-6, METHYLPARABEN, PROPYLPARABEN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499), TITANIUM DIOXIDE (CI 77891), CI 77266 (BLACK 2)]

My Amazing Lashes Mascara (BROWN BLACK):

WATER (AQUA), ACRYLATES/ETHYLHEXYL ACRYLATE COPOLYMER, BEESWAX, COPERNICIA CERIFERA (CARNAUBA) WAX, PROPYLENE GLYCOL, POLYSORBATE 80, STEARIC ACID, GLYCERYL STEARATE, MAGNESIUM ALUMINUM SILICATE, TRIETHANOLAMINE, CITRIC ACID, TOCOPHEROL, ETHYLHEXYLGLYCERIN, OCTANEDIOL, PHENOXYETHANOL
 [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499), CI 77266 (BLACK 2)]

Ultimate Waterproof Eyeliner (BLACK):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TRIETHOXYCAPRYLYLSILANE, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499), CI 77266 (BLACK 2)]

Ultimate Waterproof Eyeliner (BROWN):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, TRIETHOXYCAPRYLYLSILANE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499), CI 77266 (BLACK 2)]

Ingredients are subject to change. For the most complete and up-to-date list of ingredients, refer to the product packaging.

Below is a breakdown of ingredients that WowCombo Cosmetics makeup is free of.

X = FREE of ingredient.

My Amazing Lashes Mascara: NET. WT. 0.34 fl oz / 10 ml

Ultimate Waterproof Eyeliner: NET. WT. 0.015 fl oz / 0.45 ml

Go to the shipping info page.

We accept Visa, MasterCard, American Express, PayPal.

Please make sure that you've added correct card information, the card is not expired, and you have sufficient funds in your account. If the issue persists, you can also use a different payment method like PayPal.

If the order has not been shipped yet, we can still update it. Please contact us and we will be glad to assist you.

After your order is shipped, you will receive the tracking information to your email address or phone number used at the checkout. Please click the link in the Email/SMS, and you will see the tracking information of your order. If you need any assistance, please contact us, and we will be glad to help you. Please include your order number in the email.

Please contact us and we will be glad to assist you.

If the order has not been shipped yet, we will cancel it and refund you. Please contact us to proceed.

There are no monthly subscriptions at that moment. It is a one-time order at your desire.

At this time, we do not offer samples of our products.

All payments are processed securely by payment processor Stripe. We do not store or have access to your payment information.

We process all orders in USD currency. You will checkout using USD currency at the most current exchange rate.

We accept returns and exchanges on new products within 60 days of purchase. At WowCombo, we give you a full 60 days to fall in love with your purchase. Customer satisfaction is our ultimate goal.

Return Policy:

1. All unused items in the original condition are eligible for a full refund within 60 days of purchase. Your funds will be refunded to the original payment method for your convenience.
2. WowCombo products are considered a hygienic product. We take matters of hygiene and public safety and do not allow opened or used items to be returned for the safety of all our customers. Opened and used items are eligible for a complimentary, one-time exchange only. 
3. If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.
4. Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

We will do our best to take care of you and treat you fairly. We ask that our customers treat us fairly as well. From time to time, we may not accept a return.

Click here to fill out our contact form anytime during or outside of our business hours.

To initiate a return or exchange, contact us within the 60 days of purchase for return or exchange instructions.

Eligibility

For hygienic reasons, only new and unused items are accepted for returns. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.

Return shipping

Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

Our warehouse team will process your return as it's received, and we'll do our best to issue you the appropriate exchange or refund as soon as possible. It's best to provide us with a tracking number for your return or exchange package to anticipate your return. If you've sent your items back but have not received any emails from us, please contact us by email.

If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.