Frequently Asked Questions

Our premium My Amazing Lashes Mascara is designed to provide dramatic length, intense volume, and all-day wear without clumping or flaking. What truly sets it apart is the unique tubing formula, which wraps around each lash to create a smudge-proof, water-resistant finish. Plus, it's effortlessly removed with just warm water—no harsh makeup removers needed. If you're looking for a high-performing mascara that delivers flawless lashes every time, this is your ultimate go-to.

My Amazing Lashes Mascara is a tubing mascara that provides you with insane length and volume without the need for extensions, fillers, or falsies. This professional formula contains lengthening fibers that give your eyelashes an instant boost in length and volume, making it easy for you to achieve your desired look.

Unlock the secret to gorgeous lashes - try My Amazing Lashes Mascara today!

Tubing mascara is a type of mascara that forms tubes around each individual lash instead of simply coating them with pigment. These tubes are flexible and hold their shape, providing the lashes with a fuller, longer look.

Why is tubing mascara better than traditional drugstore mascara?

1. My Amazing Lashes Mascara does not smudge or flake, so you can say goodbye to smudges under the eyes.
2. Water-resistant, so your lashes will stay looking fabulous all day long.
3. It is long-lasting, so you won't have to worry about reapplying throughout the day.
4. It adds volume and length to lashes, giving you the perfect look.
5. It is easy to remove with warm water, making it a convenient choice.
6. It gives lashes a natural, clump-free look for a stunning finish, so you can have gorgeous, full lashes.

Experience the difference for yourself - try My Amazing Lashes Mascara today!

Absolutely. Our mascara is designed to lengthen and volumize even the shortest lashes, giving you a fuller, longer lash look without lash extensions.

Yes! We have designed My Amazing Lashes Mascara to be easy to apply and remove, so you can enjoy gorgeous lashes without any hassle. Get ready to experience gorgeous lashes every day with My Amazing Lashes Mascara.

Please follow the steps below:

1. To give your lashes the maximum curl, starting with an eyelash curler is recommended.
2. The mascara does best on clean, dry skin. Do not apply products such as serum, oil, cream, etc., on the eyes before or after applying mascara.
3. For maximum length and volume, start at the base of your lashes and slowly sweep through, from root to tip, to define and lengthen every lash with a one-motion move, firmly pressing the brush upon your eyelashes.
4. Wait 10 seconds before applying the next coat.
5. Try to avoid applying mascara with frequent short strokes, as it can lead to clumping.
6. After using it, please make sure the cap is tightly closed to prevent the mascara from quickly drying out.

If it doesn’t work on the first try, give it a few more times to learn to apply it properly.

If this still doesn’t work for you, please get back to us, and we will see how we can sort this out.

FOR EXTERNAL USE ONLY. STORE AT ROOM TEMPERATURE. TO SAFEGUARD WOWCOMBO PURITY, RESERVE THIS PRODUCT FOR YOUR PERSONAL USE. TREAT THE APPLICATOR WITH THE HYGIENIC CARE YOU GIVE YOUR EYES. DO NOT DILUTE PRODUCT WITH ANY SUBSTANCE. CAP TIGHTLY AFTER USE. IF CHANGE IN ODOR OR APPEARANCE OCCURS, DISCONTINUE USE. NEVER APPLY THIS PRODUCT IN A MOVING VEHICLE. DO NOT USE THIS OR ANY OTHER EYE COSMETIC IF YOUR EYE IS INJURED, IRRITATED OR INFECTED. CONSULT A PHYSICIAN PROMPTLY.

Removing mascara has never been easier! Simply rinse off the mascara with warm water. The mascara will need a little time for the warm water to soften it before coming off. No eye makeup remover is required.

Our unique tubing formula will rinse off each lash!

People often mistake the tubes for their actual lashes, but we assure you it’s just the tubes, and your lashes are still perfectly in place.

Our mascara is water-resistant, so you can enjoy beautiful lashes all day long without worrying about smudging, clumping, or flaking.

It holds up beautifully against rain, sweat, tears, and other activities that may cause your eyes to water.

My Amazing Lashes Mascara will last all day without clumping, smudging, or flaking!

The results vary depending on eyelash type and thickness, but our customers report an average of 12 to 15 hours. You can also take your mascara with you on the go.

When it’s time to remove the mascara, simply use warm water.

You should replace your mascara every 3-4 months to keep the product effective and fresh! Replacing your mascara every 3-4 months also helps avoid bacterial buildup and other issues.

Signs it’s time to replace your mascara:

- You can't remember approximately when you purchased your mascara

- Your mascara is starting to clump, flake, cake, or dry out

- Your mascara has a noticeably unpleasant odor

The eyeliner works best on clean, dry skin. Do not apply products such as serums, oils, creams, etc., on the eyelids or eyelashes before or after applying the eyeliner.

1. Twist the pencil up and glide it along the base of your upper or lower lash line for effortless, all-day definition.
2. Apply and blend before it sets for a smokey effect.
3. The eyeliner needs a few minutes to set.
4. After using, make sure the cap is tightly closed. This will help to maintain the texture of the tip longer.
5. Pull the base of the pencil to reveal a built-in sharpener, and use it to create a fresh pencil point before each application.

If it doesn’t work on the first try, give it a few more times to learn to apply it properly.

If this still doesn’t work for you, please get back to us, and we will see how we can sort this out.

FOR EXTERNAL USE ONLY. STORE AT ROOM TEMPERATURE. TO SAFEGUARD WOWCOMBO PURITY, RESERVE THIS PRODUCT FOR YOUR PERSONAL USE. TREAT THE APPLICATOR WITH THE HYGIENIC CARE YOU GIVE YOUR EYES. DO NOT DILUTE PRODUCT WITH ANY SUBSTANCE. CAP TIGHTLY AFTER USE. IF CHANGE IN ODOR OR APPEARANCE OCCURS, DISCONTINUE USE. NEVER APPLY THIS PRODUCT IN A MOVING VEHICLE. DO NOT USE THIS OR ANY OTHER EYE COSMETIC IF YOUR EYE IS INJURED, IRRITATED OR INFECTED. CONSULT A PHYSICIAN PROMPTLY.

Apply makeup remover to a cotton pad and hold it against your eye for a few seconds. Gently wipe in a downward motion and repeat until the eyeliner has been fully removed.

There is a built-in sharpener for creating ultra-fine lines. To pull out the sharpener, give it a firm tug at the base of the pencil. Be careful when sharpening the eyeliner tip, as too much force can break the pencil. Clean the sharpener before replacing the cap.

My Amazing Lashes Mascara (RICH BLACK):

WATER (AQUA), ACRYLATES COPOLYMER, BEESWAX (CERA ALBA), COPERNICIA CERIFERA (CARNAUBA) WAX, PROPYLENE GLYCOL, POLYSORBATE 80, PALMITIC ACID, STEARIC ACID, TRIETHANOLAMINE, PHENOXYETHANOL, LAURIC/MYRISTIC/PALMITIC/STEARIC GLYCERIDES, GLYCERYL STEARATE, ETHYLHEXYLGLYCERIN, CAPRYLYL GLYCOL, GLYCERIN [+/- MAY CONTAIN: CI 77266 (BLACK 2)]

My Amazing Lashes Mascara (BROWN):

WATER (AQUA), ACRYLATES COPOLYMER, BEESWAX (CERA ALBA), COPERNICIA CERIFERA (CARNAUBA) WAX, PROPYLENE GLYCOL, POLYSORBATE 80, PALMITIC ACID, STEARIC ACID, TRIETHANOLAMINE, PHENOXYETHANOL, LAURIC/MYRISTIC/PALMITIC/STEARIC GLYCERIDES, GLYCERYL STEARATE, ETHYLHEXYLGLYCERIN, CAPRYLYL GLYCOL, GLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492), CI 77266 (BLACK 2)]

Ultimate Waterproof Eyeliner (RICH BLACK):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TRIETHOXYCAPRYLYLSILANE, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77499)]

Ultimate Waterproof Eyeliner (BROWN):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, TRIETHOXYCAPRYLYLSILANE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499)]

Brilliant Eyeshadow Stick (Sand Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, CALCIUM ALUMINUM BOROSILICATE, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDE), TIN OXIDE (CI 77861)]

Brilliant Eyeshadow Stick (Pearl Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDE)]

Brilliant Eyeshadow Stick (Rose Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77499), CI 77891 (TITANIUM DIOXIDE)]

Brilliant Eyeshadow Stick (Bronze Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77499), CI 77891 (TITANIUM DIOXIDE)]

Ingredients are subject to change. For the most complete and up-to-date list of ingredients, refer to the product packaging.

Below is a breakdown of ingredients that WowCombo Cosmetics makeup is free of.

X = FREE of an ingredient.

My Amazing Lashes Mascara: NET. WT. 0.34 fl oz / 10 ml

Ultimate Waterproof Eyeliner: NET. WT. 0.015 fl oz / 0.45 ml

Yes, we offer FREE shipping when you purchase two or more items, and we frequently run promotions that include free shipping. Be sure to check back regularly for our latest deals!

Go to the shipping info page.

When you buy two mascaras, you not only get a discount but also qualify for FREE shipping (a $5.95 value)! Plus, you’ll be set for months without needing to reorder, making it a cost-effective and convenient way to always have your favorite mascara on hand. Alternatively, you can mix and match with our Ultimate Waterproof Eyeliner to complete your look and still enjoy the free shipping and discount benefits.

We accept VISA, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay.

If your payment was declined, please try the following steps:

1. Ensure that your card information is entered correctly.
2. Verify that your card is not expired.
3. Make sure you have sufficient funds in your account.

If the issue persists, try using a different card or payment method, such as Shopify Pay, Apple Pay or PayPal.

If the order has not been shipped yet, we can still update it. Please contact us and we will be glad to assist you.

After your order is shipped, you will receive the tracking information to your email address or phone number used at the checkout. Please click the link in the Email/SMS, and you will see the tracking information of your order. If you need any assistance, please contact us, and we will be glad to help you. Please include your order number in the email.

Please contact us and we will be glad to assist you.

If your discount code isn’t working, double-check that it’s still valid and applies to the items in your cart. If you’re still having trouble, please reach out to our customer service team, and we’ll assist you right away.

If the order has not been shipped yet, we will cancel it and refund you. Please contact us to proceed.

There are no monthly subscriptions at that moment.

All payments are processed securely by payment processor Stripe. We do not store or have access to your payment information.

At this time, we do not offer samples of our products.

Unfortunately, the products available on this website are for your personal use only. By purchasing the products, you agree not to resell or distribute such products for any commercial purposes. We may reject or cancel an order if we have a reason to believe that your order is not for your personal use.

WowCombo Cosmetics products are exclusively available on our official website, WowCombo.com. We do not sell our products in physical stores. To ensure you receive genuine WowCombo products, please order directly from our website.

This ensures you receive genuine WowCombo products and the best value for your purchase.

Once your order ships, you'll receive an email titled "Your WOWCOMBO order #_____ has shipped" (all order numbers begin with #). This email includes your tracking number.

You can use the link in the email to track your package directly on our website. If you don’t see the email, please check your spam or junk folder, or search your inbox for WOWCOMBO COSMETICS.

Click the "Track Package" button at the bottom of the email to open your order status page. There, you can view the items in your order, check tracking details, and sign up for additional delivery updates.

We accept returns and exchanges on new products within 60 days of purchase. At WowCombo, we give you a full 60 days to fall in love with your purchase. Customer satisfaction is our ultimate goal.

Return Policy:

1. All unused items in the original condition are eligible for a full refund within 60 days of purchase. Your funds will be refunded to the original payment method for your convenience.
2. WowCombo products are considered a hygienic product. We take matters of hygiene and public safety and do not allow opened or used items to be returned for the safety of all our customers. Opened and used items are eligible for a complimentary, one-time exchange only. 
3. If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.
4. Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

We will do our best to take care of you and treat you fairly. We ask that our customers treat us fairly as well. From time to time, we may not accept a return.

Click here to fill out our contact form anytime during or outside of our business hours.

To initiate a return or exchange, contact us within the 60 days of purchase for return or exchange instructions.

Eligibility

For hygienic reasons, only new and unused items are accepted for returns. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.

Return shipping

Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

Our warehouse team will process your return as it's received, and we'll do our best to issue you the appropriate exchange or refund as soon as possible. It's best to provide us with a tracking number for your return or exchange package to anticipate your return. If you've sent your items back but have not received any emails from us, please contact us by email.

If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.