Frequently Asked Questions

Product

What makes this mascara different from others on the market?

How does the My Amazing Lashes Mascara work?

What is tubing mascara, and how is it different?

Will this mascara work for short or thinning lashes?

Is My Amazing Lashes Mascara easy to apply and remove?

How to apply the My Amazing Lashes Mascara?

How to remove the My Amazing Lashes Mascara?

Is the My Amazing Lashes Mascara waterproof?

How long does the hold last?

How often should I replace my mascara?

How to apply the Ultimate Waterproof Eyeliner?

How to remove the Ultimate Waterproof Eyeliner?

How do I sharpen the Ultimate Waterproof Eyeliner?

What is the ingredient list?

What ingredients are our products free of?

What's the bottle size?

Order

Do you offer FREE shipping?

What’s the Benefit of Buying Two Mascaras or a Mascara and Eyeliner?

What are your payment methods?

My payment was declined. What should I do?

Could you update my order details (address, etc...)?

What is the status of my order?

I have an issue with my order! What should I do?

My discount code didn’t work. What should I do?

Could you cancel my order?

After I place my order, will I get charged automatically in the future?

Are payments secure?

Do you send out samples?

Can I sell the products on my own site and/or any marketplaces?

Are the products available on WowCombo.com also sold in physical stores?

Returns & Exchanges

What is your return policy?

How do I return or exchange items?

When will I receive my exchange or refund?

I received a faulty product. What should I do?