Frequently Asked Questions

Our premium My Amazing Lashes Mascara is designed to provide dramatic length, intense volume, and all-day wear without clumping or flaking. What truly sets it apart is the unique tubing formula, which wraps around each lash to create a smudge-proof, water-resistant finish. Plus, it's effortlessly removed with just warm water—no harsh makeup removers needed. If you're looking for a high-performing mascara that delivers flawless lashes every time, this is your ultimate go-to.

Unlike traditional mascaras, our best-selling tubing mascara wraps each lash in tiny, flexible tubes to create the appearance of longer, fuller, more defined lashes. This innovative formula stays in place throughout the day without smudging or flaking. When it's time to remove, simply use warm water and gentle pressure - no harsh rubbing required!

Ready for longer, fuller-looking lashes? Try our Best-Selling Tubing Mascara today!

Unlike traditional mascara, which coats your lashes with pigment, tubing mascara uses innovative technology to wrap each lash in tiny, flexible tubes. The result? Longer, fuller-looking lashes that stay beautifully defined throughout the day.

Why choose our tubing mascara over traditional mascara?

1. No Smudging or Flaking – Helps prevent raccoon eyes and keeps your lashes looking fresh.
2. Water-Resistant Formula – Stays in place throughout the day, even in humid conditions.
3. Long-Lasting Wear – Enjoy beautiful lashes all day without constant touch-ups.
4. Length & Volume – Makes lashes appear longer, fuller, and more defined.
5. Easy Removal – Slides off with warm water and gentle pressure, without harsh rubbing.
6. Natural, Clump-Free Look – Enhances your lashes without weighing them down.

Ready to see the difference? Try our Best-Selling Tubing Mascara today!

Absolutely! Our tubing mascara is especially great for short, sparse, or thinning lashes. It wraps each lash in tiny, lightweight tubes to create the appearance of longer, fuller, more defined lashes without clumping or weighing them down.

Absolutely! Our tubing mascara goes on smoothly, coating each lash for a longer, fuller, clump-free look. When it's time to remove, simply use warm water and gentle pressure to slide the tubes off your lashes - no harsh rubbing or makeup remover needed!

Enjoy beautiful lashes without the hassle. Try our Best-Selling Tubing Mascara today!

For the best results, follow these simple steps to achieve longer, fuller, beautifully defined lashes:

1. Curl Your Lashes (Optional) – Start with an eyelash curler for extra lift and curl.
2. Start with Clean, Dry Lashes – Make sure your lashes are clean and dry. Avoid applying oils, creams, or serums directly to your lashes before using mascara.
3. Apply from Root to Tip – Place the brush at the base of your lashes and slowly sweep upward in one smooth, steady motion to add length and volume.
4. Build Your Desired Look – Wait about 10 seconds before applying another coat for extra length and volume.
5. Avoid Short, Repeated Strokes – Use long, smooth strokes rather than quick, repeated movements to help prevent clumping.
6. Close the Cap Tightly – Always secure the cap after use to keep your mascara fresh and prevent it from drying out.

A Little Practice Makes Perfect!

If you don't achieve your desired look on the first try, don't worry! Tubing mascara may take a little getting used to. Give it a few tries to find the application technique that works best for you.

Still need help? Contact our customer support team - we're always happy to help!

FOR EXTERNAL USE ONLY. STORE AT ROOM TEMPERATURE. TO SAFEGUARD WOWCOMBO PURITY, RESERVE THIS PRODUCT FOR YOUR PERSONAL USE. TREAT THE APPLICATOR WITH THE HYGIENIC CARE YOU GIVE YOUR EYES. DO NOT DILUTE PRODUCT WITH ANY SUBSTANCE. CAP TIGHTLY AFTER USE. IF CHANGE IN ODOR OR APPEARANCE OCCURS, DISCONTINUE USE. NEVER APPLY THIS PRODUCT IN A MOVING VEHICLE. DO NOT USE THIS OR ANY OTHER EYE COSMETIC IF YOUR EYE IS INJURED, IRRITATED OR INFECTED. CONSULT A PHYSICIAN PROMPTLY.

Removing our tubing mascara is quick and easy! No harsh rubbing or makeup remover required.

1. Wet Your Lashes - Gently soak your lashes with warm water for about 30 seconds to soften the mascara tubes and make removal easier.

2. Gently Slide Off - Using your fingertips, apply gentle pressure and slide the tubes off your lashes.

3. Rinse Away - Rinse with warm water to remove any remaining tubes.

Don't worry if you see tiny, lash-shaped tubes coming off! These are simply the mascara tubes sliding off your lashes, not your natural lashes.

Enjoy beautiful lashes all day and effortless removal at night. Try our Best-Selling Tubing Mascara today!

Our tubing mascara is water-resistant, not waterproof. It's designed to stay in place throughout the day, resisting smudging and flaking even when exposed to sweat, light rain, or watery eyes.

Unlike traditional waterproof mascaras, it removes easily with warm water and gentle pressure - no harsh rubbing or makeup remover needed!

Enjoy beautiful, long-lasting lashes without the hassle. Try our Best-Selling Tubing Mascara today!

Our tubing mascara is designed to stay in place all day, resisting smudging, flaking, and clumping!

While results may vary depending on your lashes and daily activities, our customers report an average of 12-15 hours of wear without needing touch-ups.

When it's time to remove, simply use warm water and gentle pressure to slide the tubes off your lashes.

Enjoy beautiful, long-lasting lashes from morning to night.

We recommend replacing your mascara every 2-3 months after opening to keep it fresh, effective, and safe to use. Regular replacement helps prevent bacterial buildup and keeps your mascara performing at its best.

Signs it's time for a new mascara:

• You can't remember when you first opened it.

• Your mascara is becoming dry, clumpy, or flaky.

• The formula has changed in texture or developed an unusual odor.

For the best results, always close the cap tightly after each use and never add water to dried-out mascara.

Time for a fresh tube? Shop our Best-Selling Tubing Mascara today!

For the best results, follow these simple steps to achieve smooth, beautifully defined eyes that last all day:

1. Start with Clean, Dry Skin - Make sure your eyelids are clean and dry. Avoid applying oils, creams, or serums to your eyelids before using the eyeliner.

2. Twist and Apply - Twist up a small amount of the pencil and gently glide it along your upper or lower lash line for smooth, precise definition.

3. Blend for a Smokey Look (Optional) - For a softer, smokey effect, gently blend the eyeliner immediately after applying, before the formula sets.

4. Allow It to Set - Give the eyeliner a few minutes to set for long-lasting, smudge-resistant wear.

5. Keep the Tip Sharp - Pull out the base of the pencil to reveal the built-in sharpener. Use it as needed for a fresh, precise tip.

6. Close the Cap Tightly - Always secure the cap after use to prevent the eyeliner from drying out and keep the tip in good condition.

A Little Practice Makes Perfect!

If you don't achieve your desired look on the first try, give it a few more tries to find the application technique that works best for you.

Still need help? Contact our customer support team - we're always happy to help!

FOR EXTERNAL USE ONLY. STORE AT ROOM TEMPERATURE. TO SAFEGUARD WOWCOMBO PURITY, RESERVE THIS PRODUCT FOR YOUR PERSONAL USE. TREAT THE APPLICATOR WITH THE HYGIENIC CARE YOU GIVE YOUR EYES. DO NOT DILUTE PRODUCT WITH ANY SUBSTANCE. CAP TIGHTLY AFTER USE. IF CHANGE IN ODOR OR APPEARANCE OCCURS, DISCONTINUE USE. NEVER APPLY THIS PRODUCT IN A MOVING VEHICLE. DO NOT USE THIS OR ANY OTHER EYE COSMETIC IF YOUR EYE IS INJURED, IRRITATED OR INFECTED. CONSULT A PHYSICIAN PROMPTLY.

Removing our waterproof eyeliner is easy with an eye makeup remover!

1. Apply Makeup Remover – Soak a cotton pad with an eye makeup remover suitable for waterproof formulas.

2. Gently Press and Hold – Place the cotton pad over your closed eye for a few seconds to help dissolve the eyeliner.

3. Wipe Away – Gently wipe along the lash line without rubbing or tugging. Repeat as needed until the eyeliner is completely removed.

Tip: For stubborn eyeliner, hold the cotton pad in place a little longer before wiping. Avoid harsh rubbing to protect the delicate skin around your eyes.

Our eyeliner comes with a built-in sharpener to help you create precise, ultra-fine lines.

1. Remove the Sharpener - Firmly pull the base of the eyeliner pencil to reveal the built-in sharpener.

2. Sharpen Gently - Carefully shape the eyeliner tip to your desired point. Avoid applying too much pressure, as this may cause the tip to break.

3. Clean and Replace - Remove any leftover product from the sharpener before placing it back into the pencil.

Tip: For the best results, twist up only a small amount of eyeliner before sharpening to help prevent breakage.

For the best results, follow these simple steps to create beautiful, long-lasting eye looks:

1. Start with Clean, Dry Eyelids – Make sure your eyelids are clean and dry before applying the eyeshadow.

2. Swipe and Apply - Gently glide the stick across your eyelids, the inner or outer corners of your eyes, or just below your brow bone to highlight and brighten your eyes.

3. Build Your Desired Look - Apply a single shade for a natural, everyday look, or layer multiple shades for added depth and intensity.

4. Blend Before It Sets - Use your fingertips or the built-in smudger to gently blend the color immediately after application.

5. Allow It to Set – Wait a few seconds for the formula to set for long-lasting, smudge-resistant wear.

Tip: For a soft, lifted appearance, apply a lighter shade just below your brow bone and blend gently.

Still need help? Contact our customer support team - we're always happy to help!

My Amazing Lashes Mascara (RICH BLACK):

WATER (AQUA), ACRYLATES COPOLYMER, BEESWAX (CERA ALBA), COPERNICIA CERIFERA (CARNAUBA) WAX, PROPYLENE GLYCOL, POLYSORBATE 80, PALMITIC ACID, STEARIC ACID, TRIETHANOLAMINE, PHENOXYETHANOL, LAURIC/MYRISTIC/PALMITIC/STEARIC GLYCERIDES, GLYCERYL STEARATE, ETHYLHEXYLGLYCERIN, CAPRYLYL GLYCOL, GLYCERIN [+/- MAY CONTAIN: CI 77266 (BLACK 2)]

My Amazing Lashes Mascara (BROWN):

WATER (AQUA), ACRYLATES COPOLYMER, BEESWAX (CERA ALBA), COPERNICIA CERIFERA (CARNAUBA) WAX, PROPYLENE GLYCOL, POLYSORBATE 80, PALMITIC ACID, STEARIC ACID, TRIETHANOLAMINE, PHENOXYETHANOL, LAURIC/MYRISTIC/PALMITIC/STEARIC GLYCERIDES, GLYCERYL STEARATE, ETHYLHEXYLGLYCERIN, CAPRYLYL GLYCOL, GLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492), CI 77266 (BLACK 2)]

Ultimate Waterproof Eyeliner (RICH BLACK):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TRIETHOXYCAPRYLYLSILANE, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77499)]

Ultimate Waterproof Eyeliner (BROWN):

ISODODECANE, HYDROGENATED POLYCYCLOPENTADIENE, TRIMETHYLSILOXYSILICATE, CYCLOPENTASILOXANE, POLYPROPYLSILSESQUIOXANE, COPERNICIA CERIFERA (CARNAUBA) WAX, EUPHORBIA CERIFERA (CANDELILLA) WAX, OZOKERITE, SYNTHETIC FLUORPHLOGOPITE, MICROCRYSTALLINE WAX, POLYETHYLENE, TRIETHOXYCAPRYLYLSILANE, C18-38 ALKYL HYDROXYSTEAROYL STEARATE, PHENYL TRIMETHICONE, CETYL PEG/PPG-10/1 DIMETHICONE, POLYBUTENE, POLYGLYCERYL-2 TRIISOSTEARATE, PHENOXYETHANOL, TOCOPHEROL (VITAMIN E), ETHYLHEXYLGLYCERIN [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77492, CI 77499)]

Brilliant Eyeshadow Stick (Sand Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, CALCIUM ALUMINUM BOROSILICATE, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDE), TIN OXIDE (CI 77861)]

Brilliant Eyeshadow Stick (Pearl Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: CI 77891 (TITANIUM DIOXIDE), CI 77491 (IRON OXIDE)]

Brilliant Eyeshadow Stick (Rose Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77499), CI 77891 (TITANIUM DIOXIDE)]

Brilliant Eyeshadow Stick (Bronze Shimmer):

METHYL TRIMETHICONE, TRIMETHYLSILOXYSILICATE, MICA, DIMETHICONE, MICROCRYSTALLINE WAX, SYNTHETIC WAX, CERESIN, COPERNICIA CERIFERA (CARNAUBA) WAX, HYDROGENATED POLYISOBUTENE, TOCOPHERYL ACETATE, CAPRYLYL GLYCOL [+/- MAY CONTAIN: IRON OXIDES (CI 77491, CI 77499), CI 77891 (TITANIUM DIOXIDE)]

Ingredients are subject to change. For the most complete and up-to-date list of ingredients, refer to the product packaging.

Below is a breakdown of ingredients that WowCombo Cosmetics makeup is free of.

X = FREE of an ingredient.

Our products come in the following sizes:

My Amazing Lashes Tubing Mascara: NET. WT. 0.34 fl oz / 10 ml

Ultimate Waterproof Eyeliner: NET. WT. 0.015 fl oz / 0.45 ml

We work hard to keep shipping rates as low as possible. Your exact shipping cost is based on your location and will be clearly displayed at checkout before you place your order - no surprise charges.

Go to the shipping info page.

Yes! Buy two or more of the same product and save 10% or more. It’s an easy way to lower your cost per item and keep a backup of your favorite on hand.

We accept VISA, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay.

If your payment was declined, please try the following steps:

1. Ensure that your card information is entered correctly.
2. Verify that your card is not expired.
3. Make sure you have sufficient funds in your account.

If the issue persists, try using a different card or payment method, such as Shopify Pay, Apple Pay or PayPal.

If the order has not been shipped yet, we can still update it. Please contact us and we will be glad to assist you.

After your order is shipped, you will receive the tracking information to your email address or phone number used at the checkout. Please click the link in the Email/SMS, and you will see the tracking information of your order. If you need any assistance, please contact us, and we will be glad to help you. Please include your order number in the email.

Please contact us and we will be glad to assist you.

If your discount code isn’t working, double-check that it’s still valid and applies to the items in your cart. If you’re still having trouble, please reach out to our customer service team, and we’ll assist you right away.

If the order has not been shipped yet, we will cancel it and refund you. Please contact us to proceed.

At this time, we do not offer samples of our products.

No. WOWCOMBO products are sold for personal use only and may not be resold on your own website, Amazon, eBay, or any other marketplace without our prior written authorization.

By placing an order, you agree not to purchase our products for resale or commercial distribution. We reserve the right to refuse or cancel orders that we believe are intended for resale.

No. WOWCOMBO does not sell its products on Amazon or in physical retail stores. All WOWCOMBO products currently listed on Amazon are counterfeit. These are fake products that are not manufactured, supplied, or authorized by WOWCOMBO.

To ensure you’re purchasing genuine WOWCOMBO products, shop only at WOWCOMBO.com

Once your order ships, you'll receive an email titled "Your WOWCOMBO order #_____ has shipped" (all order numbers begin with #). This email includes your tracking number.

You can use the link in the email to track your package directly on our website. If you don’t see the email, please check your spam or junk folder, or search your inbox for WOWCOMBO COSMETICS.

Click the "Track Package" button at the bottom of the email to open your order status page. There, you can view the items in your order, check tracking details, and sign up for additional delivery updates.

We accept returns and exchanges on new products within 60 days of purchase. At WowCombo, we give you a full 60 days to fall in love with your purchase. Customer satisfaction is our ultimate goal.

Return Policy:

1. All unused items in the original condition are eligible for a full refund within 60 days of purchase. Your funds will be refunded to the original payment method for your convenience.
2. WowCombo products are considered a hygienic product. We take matters of hygiene and public safety and do not allow opened or used items to be returned for the safety of all our customers. Opened and used items are eligible for a complimentary, one-time exchange only. 
3. If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.
4. Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

We will do our best to take care of you and treat you fairly. We ask that our customers treat us fairly as well. From time to time, we may not accept a return.

Click here to fill out our contact form anytime during or outside of our business hours.

To initiate a return or exchange, contact us within the 60 days of purchase for return or exchange instructions.

Eligibility

For hygienic reasons, only new and unused items are accepted for returns. Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.

Return shipping

Return shipping costs are paid at the buyer's expense. WowCombo offers free shipping on exchanges.

Our warehouse team will process your return as it's received, and we'll do our best to issue you the appropriate exchange or refund as soon as possible. It's best to provide us with a tracking number for your return or exchange package to anticipate your return. If you've sent your items back but have not received any emails from us, please contact us by email.

If you have received a faulty or damaged product, please contact us with photos of the product within 60 days of purchase. We will gladly send out a replacement.