Frequently Asked Questions


How does the Silk Fiber Lash Mascara work?

What's the bottle size?

How to apply the Silk Fiber Lash Mascara?

How long does the hold last?

How do I remove the mascara?

What is the ingredient list?

Do you have samples?


Do you ship worldwide?

What are your shipping times?

What are your payment methods?

My card got declined.

What is the status of my order?

Could you update my order details (address, etc...)?

I have an issue with my order! What should I do?

Could you cancel my order?

My bottle is faulty. Could you help me?

After I place my order, will I get charged automatically in the future?