IS SHIPPING FREE?
We are happy to offer Free Shipping on all orders over $20.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out from our US warehouse. You will receive an email with a tracking number once your item has shipped. Check out our shipping times. The fastest shipping, it's US domestic, takes only 2-5 days.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are shipped with insured shipping. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, we will send you a new package with quicker shipping and tracking if possible because the packages are insured. Please see our refund and return policy for when these might be applicable to shipping conditions.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.